CONTACT US
ATOMIC has three data centers strategically located in the Twin Cities to be independent (from a disaster perspective), and easily accessible for our clients.
Contact ATOMIC at helpdesk@atomic-colo.com or call (952) 548-5780
or 1-800-285-5179
MINNEAPOLIS
Located at 1200 Washington Ave N, Minneapolis, 55401 map it!
- Optimal for 1/2 rack or more
- Reliable
- Class A+ facility with all-inclusive amenities in security
- 24 x 7 access
EDINA
Located at 7700 France Ave S, Edina, 55435 map it!
- Optimal for 1/2 rack or more
- Perfect for Disaster Recovery for Minneapolis or St. Paul companies
- Class A+ facility with all-inclusive amenities in security
- 24 x 7 access
ST. PAUL
Located at 133 7th Street E, St. Paul, 55101 map it!
- EXTREMELY affordable pricing (full rack starts at $210/month)
- Ideal for 1U server clients
- Secure facility
- 24 x 7 access
PHOENIX
Located at 3930 East Watkins, Phoenix, AZ 85034 map it!
- Optimal for 1/2 rack or more
- Reliable
- Class A+ facility with all-inclusive amenities in security
- 24 x 7 access
ATLANTA
Located at 4000 Highland Parkway SE, Smyrna, GA 30082 map it!
- Optimal for 1/2 rack or more
- Reliable
- Class A+ facility with all-inclusive amenities in security
- 24 x 7 access
HELP DESK/NOC
Atomic now offers HELP DESK support for all of our products & services
(952) 548-5780
The Help Desk will be open from 9am to 5pm Monday thru Friday
The Help Desk will roll over to a 24/7 pager during off hours for emergency support
THE HELP DESK WILL HANDLE:
- Single Call Access to all Atomic & 1543AD Resources
- Outage Reporting on all DSL, T1, Wireless, and collocation services
- Outage Reports for all router maintenance contracts
- Scheduling for all Router and Switch installation and configuration
- Level 1 Trouble Shooting
- Level 2 Engineer Scheduling & Escalation
- Scheduling for Emergency Network Support
- Scheduling of engineering hours on/off site
- Scheduling of Maintenance Hours
- Vendor Management Information
- General Monitoring Information
- Scheduling for all requests regarding: IP Addresses, New/Edited Email Accounts, DNS, SSL Certificates, DSL Circuit Verification, DSL Circuit Ordering
