Atomic now offers HELP DESK support for all of our products & services

(952) 548-5780

The Help Desk will be open from 9am to 5pm Monday thru Friday
The Help Desk will roll over to a 24/7 pager during off hours for emergency support

• Single Call Access to all Atomic & 1543AD Resources
• Outage Reporting on all DSL, T1, Wireless, and collocation services
• Outage Reports for all router maintenance contracts
• Scheduling for all Router and Switch installation and configuration
• Level 1 Trouble Shooting
• Level 2 Engineer Scheduling & Escalation
• Scheduling for Emergency Network Support
• Scheduling of engineering hours on/off site
• Scheduling of Maintenance Hours
• Vendor Management Information
• General Monitoring Information
• Scheduling for all requests regarding: IP Addresses, New/Edited Email Accounts, DNS, SSL Certificates, DSL Circuit Verification, DSL Circuit Ordering